Frequently Asked Questions

Aignite Digital Marketing is founded and led by Jo Sutton, based in Townsville, and proudly serves businesses across Townsville and surrounding regions.

Businesses choose Aignite because we specialise specifically in AI Optimisation (AIO), a strategy most agencies are still catching up on, backed by a genuine understanding of how AI platforms find, trust and recommend businesses.

Aignite was founded to help local businesses navigate the shift to AI-powered search, bringing years of experience in digital marketing, content strategy and analytics to every client relationship.

We specialise in AI Optimisation (AIO), SEO, AI-ready website design, Google Business Profile optimisation, content strategy, social media management, and local trust-signal building for businesses across Australia.

Yes, while we're based in Townsville, we work with businesses across Australia looking to improve their visibility in both traditional and AI-powered search.

Absolutely. Our strategies are tailored to the business, whether that's a sole trader building visibility from scratch or an established company looking to extend its authority into AI search.

Yes, our case studies show measurable results, including businesses reaching number one rankings in Google Search, Google AI Mode and ChatGPT within 12 months.

While no agency can guarantee specific rankings, we back our strategies with transparent reporting so you can see exactly how your visibility is improving over time.

We start every relationship with an honest AI visibility audit, so you can see where your business currently stands before committing to any strategy.

Pricing depends on your industry, competition and current digital presence. We'll give you a clear picture after an initial audit rather than a generic one-size-fits-all quote.

Yes, we offer a free initial chat to assess your current AI and search visibility before recommending any strategy.

AIO works best as an ongoing strategy, since AI platforms continually reassess trust and authority.

Yes, as a Townsville-based agency, we're invested in helping local businesses grow and compete, both locally and in the broader Australian market.

After your initial audit, we'll outline a clear strategy and timeline so you know exactly what to expect and when.

AI search is evolving rapidly, and we actively monitor changes across Google AI Mode, ChatGPT, Gemini and Copilot to make sure our strategies reflect how these platforms actually work today.